g199 Terms & Conditions
Please read these terms carefully before using the platform — this is a binding agreement between you and g199.
Last Updated: 2026
Introduction & Acceptance
These Terms & Conditions ("Terms") form a legally binding agreement between the g199 online gaming platform ("Platform", "we", or "g199") and every member who uses its services ("you" or "user"). By registering an account on g199, accessing the platform, or playing any game, you confirm that you have read, understood, and accepted these Terms in full.
If you disagree with any part of these Terms, please stop using the platform. g199 reserves the right to amend these Terms at any time. Continuing to use the platform after any changes are published will be taken as your acceptance of the updated Terms.
1. Account Registration & Eligibility
1.1 Age & Eligibility Requirements
To open an account and use g199, you must meet the following conditions:
- You must be at least 21 years old ("21+ only").
- You must have a valid and active mobile number or email address.
- You must provide accurate and truthful personal information.
- Each person may operate one account only.
1.2 Account Security
It is your responsibility to keep your account login credentials (username and password) fully confidential. You are required to notify g199 immediately of any unauthorized access or activity on your account. You are solely responsible for all activity carried out from your account.
1.3 Identity Verification
g199 reserves the right to verify the identity of an account holder at any time. A national ID card, birth registration certificate, or other government-issued document may be requested for this purpose. Failure to provide the required documents may result in the account being temporarily suspended.
2. Financial Transactions & Payment Policy
2.1 Deposit Rules
You may use the following payment methods to deposit funds into your g199 account: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳100 for each method.
2.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. The payment method used for withdrawal must be registered in your own name.
| Detail | Description |
|---|---|
| Minimum Deposit | ৳100 (all methods) |
| Minimum Withdrawal | ৳500 |
| Withdrawal Time | 10–45 minutes |
| Payment Methods | bKash • Nagad • Rocket • Bank Transfer |
2.3 Currency
All transactions on g199 are conducted in Bangladeshi Taka (BDT / ৳). The platform does not accept transactions in any other currency.
2.4 Legitimate Source of Funds
You confirm that funds deposited into your account come from a legitimate source. Using the g199 platform for money laundering or any other illegal activity is strictly prohibited. If such activity is detected, the account will be closed immediately and the relevant authorities will be notified.
3. Bonuses & Promotional Offers
3.1 Welcome Bonus
New members at g199 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳22,000 or more, the maximum bonus of ৳10,000 applies and your total balance will be ৳32,000.
3.2 Wagering Requirements
Before withdrawing the welcome bonus, you must wager 25 times the bonus amount (on the bonus amount only, not on the combined total of deposit plus bonus). For example: if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing any bonus winnings.
3.3 Promotional Terms
g199 may offer additional promotions from time to time. The specific terms and conditions for each promotion will be detailed on the relevant promotion page. Misuse of bonuses or promotions — such as claiming bonuses through multiple accounts — is strictly prohibited and may result in account suspension.
4. VIP Program & Rewards
The g199 VIP Program has five tiers. A weekly cashback benefit is provided at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
- Diamond: Up to 1.0% weekly cashback.
It is possible to advance to a higher tier through regular play. Cashback is credited to the relevant account at the end of each week. The specific terms and conditions of VIP benefits are determined by g199 and are subject to change.
5. Prohibited Activities & Code of Conduct
The following activities are strictly prohibited on the g199 platform:
- Creating or operating multiple accounts.
- Using an account on behalf of a minor or allowing a minor access to the platform.
- Using any form of cheating, software bots, or automated systems.
- Intentionally exploiting technical errors or vulnerabilities in the platform.
- Harassing, intimidating, or behaving disrespectfully toward other members.
- Using the platform for any illegal activity.
- Attempting to influence the outcome of any game.
Involvement in any of the prohibited activities above gives g199 the right to suspend or close the account and forfeit any associated balance.
6. Gaming Rules & Fair Play
6.1 General Gaming Policy
g199 believes in fair play. All games are operated by trusted and certified software providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, and Ezugi. All games use Random Number Generator (RNG) technology, which ensures impartiality of outcomes.
6.2 Technical Issues
In the event of a technical fault or disconnection, g199's decision regarding any incomplete bets shall be considered final. Incorrect amounts or results displayed due to a system error are not valid.
6.3 Sports Betting Policy
In the sports betting section, the outcome of bets depends on the official results of the relevant authority. If a match is cancelled or postponed, the outcome of that bet will be determined in accordance with the rules of the sport in question.
7. Privacy & Data Protection
g199 treats the security of your personal information as a top priority. The platform uses SSL encryption technology to keep all data transfers secure. Full details of how your personal information is collected, stored, and used can be found on our Privacy Policy page.
Your information is never sold to third parties. However, information may be shared with the relevant authorities to meet legal obligations or in the interest of preventing fraud.
8. Responsible Gaming & Wellbeing Policy
g199 believes gaming should be an entertaining activity. The platform is firmly committed to responsible gaming. We provide the following tools:
- The ability to set your own deposit limits.
- The option to temporarily or permanently suspend your account.
- Access to personal history to review your gaming habits.
If you feel your gaming habits are getting out of control, please visit our Responsible Gaming page or contact us for support.
9. Account Closure & Consequences
9.1 Closure by the User
You may request to close your account at any time by contacting the support team. Any existing balance may be withdrawn in accordance with the applicable terms before the account is closed.
9.2 Closure by g199
In the event of a breach of these Terms, or on suspicion of fraud or illegal activity, g199 reserves the right to suspend or close any account without notice. In such cases, all bonus balances may be forfeited.
9.3 Inactive Accounts
For accounts that have been inactive for an extended period, g199 may send a notification before taking any necessary action.
10. Limitation of Liability & Dispute Resolution
10.1 Limitation of Liability
g199 is committed to providing a safe and reliable service. However, g199 is not liable in the following cases:
- Losses caused by internet connection interruptions or third-party service disruptions.
- Account credential exposure due to the user's own negligence.
- Services being limited or discontinued due to government restrictions.
- Natural disasters or other circumstances beyond our control.
10.2 Dispute Resolution
For any dispute or complaint, please contact our support team in the first instance. You can reach us 24/7 via live chat or by email at [email protected] in Bengali or English. We will endeavour to resolve all complaints within a reasonable time.
11. Changes & Effectiveness
g199 reserves the right to change, amend, or update these Terms at any time. For any significant changes, we will endeavour to notify registered members as far in advance as possible. The most recent version of these Terms will apply at the start of each session on the platform.
If any part of these Terms is found to be invalid or unenforceable under any applicable law, the remaining parts will remain fully in effect.
By using the g199 platform, you will be considered to have accepted these Terms in full. If you have any questions or need any clarification, please contact our support team.